Your account's Monthly A.I. Continuity Fee is past due. Under your Agreement, services are scheduled for suspension after 14 days of non-payment unless the balance is brought current first. The exact balance, invoice number, and dates for your account are set out in the message our accounting team has sent alongside this notice.
This is an account notice from ScaleLogix AI, a brand of ScaleMethods Partners LLC — the creditor on this account — regarding your Monthly A.I. Continuity Fee. That fee is the technology-access and maintenance fee that keeps your CRM, branded A.I. agents, hosting, and connected infrastructure live, secure, and maintained. Per your Agreement, it is due each month independent of usage, login activity, or revenue.
Because the invoice identified in your accounting message remains unpaid beyond your Agreement's payment terms, the graduated schedule in your Agreement now applies: services may be suspended after 14 days of non-payment. Your account is scheduled for suspension unless the balance is received first — the scheduled date is set out in the message our accounting team has sent with this notice.
Suspension is a pause in access under your Agreement, not a termination. Here's what pauses after 14 days of non-payment if the balance remains outstanding, and what continues either way.
Each invoice is due on the payment terms set out in your Agreement.
Once an invoice is past due, reminders precede any pause, and a late fee applies to the overdue amount, as set out in your Agreement.
Services may be suspended under your Agreement after 14 days of non-payment. Your account's scheduled suspension date is set out in your accounting message.
If the balance remains outstanding 30 days past the due date, the Company may terminate the Agreement, revoke system access, and retain prior payments under your Agreement. Material breach carries a 30-day cure period.
Paying before the scheduled suspension date in your accounting message avoids the pause entirely. If your account has already paused, the same step restores it.
Your secure payment link is shared directly in your Slack channel — that's the fastest path to settle the balance shown in your accounting message and keep everything live. If you need the link re-sent, just ask in the channel.
Our accounting team can re-send your payment link, answer billing questions, and receive any written billing correspondence — including good-faith disputes.
Once the balance is received and your account is brought current, any suspended access is restored promptly under your Agreement, and Growth Accelerator services typically re-activate within 48 hours of the account returning to good standing.
Your Agreement provides that, once your account is brought current, access is restored. Paying before the scheduled suspension date in your accounting message means no interruption at all.
There's no judgment here. If something has changed on your end, tell your partnerships manager or message your Slack channel — your secure payment link is there, and our accounting team is available for any billing question. Bringing the account current before the scheduled suspension date keeps every system on without interruption.
Your Continuity Fee is what keeps your infrastructure live, secure, and improving — and suspension is a step your Agreement provides for, not one we look forward to taking. One payment keeps everything exactly as it is today.
If anything in this notice is unclear, or you believe it was sent in error, talk to us before suspension takes effect. That's what we're here for.